REQUIREMENT
– A compatible USB cable to connect the Microsoft Lumia device or the Nokia Lumia device to the computer.
– A computer incorporating Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows 8.1 or Microsoft Windows 10 as operating system.
– A Microsoft Lumia device or a Nokia Lumia device incorporating Microsoft Windows Phone 8, Microsoft Windows Phone8.1 or Microsoft Windows 10 Mobile as operating system.
– Backup the user content of the Microsoft Lumia device or of the Nokia Lumia device (optional).
– Minimum 4 GB free storage space from the computer.
Downloading of Windows Device Recovery Tool software
– Download the WindowsDeviceRecoveryToolInstaller.exe file.
– This part of this tutorial being finished, you can follow the Installation of Windows Device Recovery Tool software part.
Installation of Windows Device Recovery Tool software
– Execute the WindowsDeviceRecoveryToolInstaller.exe file.
– The Installation of Windows Device Recovery Tool 3.6.39 window appears. From this window, click on the Install button.
– The User Account Control windows appears. From this window, click on the Yes button (this action will close this window).
– Return to the Installation of Windows Device Recovery Tool 3.6.39 window. Few seconds later, a window with the same name appears. From this window :
– click on the Next button ;
– check the I accept the terms of the license agreement box, than click on the Next button ;
– click on the Install button (this action will close this window few seconds later).
– Return to the Installation of Windows Device Recovery Tool 3.6.39 window. From this window, wait a few seconds. The installation of the Windows Device Recovery Tool software is complete. Click on the Close button (this action will close this window).
– This part of this tutorial being finished, you can follow the Downloading of 64bit Checker software part.
Determine the operating system architecture of the computer
– Execute a command prompt in administrator mode.
– Copy and paste the echo %processor_architecture% command to the command prompt.
– If the return string value of this command is X86, so the operating system architecture of the computer is 32-bit ; if the return string value of this command is AMD64, so the operating system architecture of the computer is 64-bit.
– This part of this tutorial being finished, you can follow the Downloading package part.
Downloading package
– Go to lumiafirmware.com Website.
– From the left column, choose the Microsoft Lumia device or the Nokia Lumia device.
– From the middle column, choose a package, if possible for your country of residence and Country Variant (CV). You must choose depending on the product type (RM–x, where x is variable) of Microsoft Lumia device or of Nokia Lumia device. The product type of Microsoft Lumia device or of Nokia Lumia device is mentioned to the original packing box of Lumia device, in general from a white label.
– From the List of Firmware column, click on a firmware version.
– From the Download url’s column, download only the *.ffu file.
– Create a new folder named Package from the Windows desktop.
– Move the *.ffu file into the Package folder.
– Rename the *.ffu file to FullFlashUpdate.ffu.
– This part of this tutorial being finished, you can follow the Installation package part.
Installation package
– Connect the Microsoft Lumia device or the Nokia Lumia device to the computer.
– Execute a command prompt in administrator mode.
– Copy and past to the command prompt :
– the cd “%ProgramFiles%\Microsoft Care Suite\Windows Device Recovery Tool“ command if the operating systemarchitecture of the computer is 32-bit ;
– the cd “%ProgramFiles(x86)%\Microsoft Care Suite\Windows Device Recovery Tool“ command if the operatingsystem architecture of the computer is 64-bit.
– Copy and paste the
Code:”thor2 -mode uefiflash -ffufile “%HomePath%\Desktop\Package\FullFlashUpdate.ffu” -do_full_nvi_update -do_factory_reset -reboot“command to the command prompt, then press the Enter button from the computer keyboard.
– The package installation being. Wait that the installation is finished. The Microsoft Lumia device or the Nokia Lumia devicereboot normaly to out-of-box experience (OOBE)